Return Policy
Thank you for shopping with us! If you are not entirely satisfied with your purchase, we’re here to help.
Returns
- You have[30 days from the date of receipt to return an item.
- To be eligible for a return, your item must be DOA, or damaged in shipment, otherwise, it must be unused, in the same condition you received it, and in its original packaging.
- Certain items (e.g., perishable goods, personalized products, or intimate items) may not be eligible for returns unless defective.
How to Initiate a Return
- Contact our Customer Service at [kchometrailercoinc@yahoo.com ] with your order number, date, and reason for return.
- Once approved, we will provide you with a return authorization and shipping instructions.
Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, a refund will be processed to your original payment method within [7-10 business days].
- Please note that shipping costs are non-refundable, and you will be responsible for return shipping fees unless the item was defective or damaged.
Exchanges
- We only replace items if they are defective, damaged, or the wrong item. For all other cases, you will need to process a return and place a new order.
Contact Us For further questions, feel free to reach out at [kchometrailercoinc@yahoo.com or call us at [913-262-8722].